Privacy Policy

Reactive Dog Stays is a directory of overnight care for dogs who cannot be around other dogs. We are not a booking service and we do not take a commission on stays. Bookings and payments happen directly between owners and hosts.

• Host listings. The details a host submits about their stay, including contact details and the answers used to verify separation.
• Contact requests. The name, email and message an owner sends through a listing or the contact form, so we can pass it to the host.
• Account data. The email address used to sign in with a one-time code.
• Usage data. Aggregated analytics about which pages are viewed, used to improve the directory.

To publish and moderate listings, to connect owners with hosts, to send transactional email such as sign-in codes and listing status updates, to process paid listing subscriptions, and to keep the directory free of spam and abuse. We do not sell personal data, and we do not send bulk marketing email.

Paid listing plans are billed by Stripe. Card details are entered on Stripe and never reach our servers. We store the subscription status and billing identifiers needed to keep a listing active.

Published listings are kept while they remain live. Rejected or abandoned drafts are removed once they are no longer needed for moderation. Contact requests are kept for as long as they are useful for support and abuse prevention, then deleted.

You can ask for a copy of your data, ask us to correct it, or ask us to delete it. Hosts can also ask for a listing to be unpublished at any time. Write to us through the contact page and we will confirm once it is done.

We use the minimum needed: a session cookie when you sign in, and privacy-respecting analytics to count page views. No advertising cookies and no cross-site tracking.