Privacy Policy

Reactive Dog Stays is a directory of overnight care for dogs who cannot be around other dogs. We are not a booking service and we do not take a commission on stays. Bookings and payments happen directly between owners and hosts.

• Host listings. The details a host submits about their stay, including contact details and the answers used to verify separation.
• Contact requests. The name, email and message an owner sends through a listing or the contact form, so we can pass it to the host.
• Account data. The email address used to sign in with a one-time code.
• Usage data. We keep our own first-party counts of page views, contact clicks, pricing and FAQ interactions, web performance and error reports. We use a hashed IP address to separate our own traffic from visitor traffic. If you accept analytics cookies, Google Analytics also records which pages you visit and which contact options you use, without your name or contact details.

Listing information comes from host submissions and public information about services. If a listing is yours and you want it corrected or removed, write to us through the contact page.

To publish and moderate listings, to connect owners with hosts, to send transactional email such as sign-in codes and listing status updates, to process paid listing subscriptions, and to keep the directory free of spam and abuse. We do not sell personal data. We only send marketing email to people who confirm a newsletter subscription.

We load typefaces from Google Fonts. Your browser contacts fonts.googleapis.com and fonts.gstatic.com to download those font files.

If you sign up for our newsletter, we collect your email address, the page and location where you signed up, and the dates you subscribed, confirmed, or unsubscribed. We use this information to send you news about new stays. We use Resend to send the newsletter and store subscriber email addresses for that purpose. You can leave at any time using the unsubscribe link in every email or by writing to hello@reactivedogstays.com.

Stay pages show a map from Google Maps. When the map loads, Google receives your IP address and browser information, as described in Google's privacy policy.

Paid listing plans are billed by Stripe. Card details are entered on Stripe and never reach our servers. We store the subscription status and billing identifiers needed to keep a listing active.

Published listings are kept while they remain live. Rejected or abandoned drafts are removed once they are no longer needed for moderation. Contact requests are kept for as long as they are useful for support and abuse prevention, then deleted.

You can ask for a copy of your data, ask us to correct it, or ask us to delete it. Hosts can also ask for a listing to be unpublished at any time. Write to us through the contact page and we will confirm once it is done.

We set a session cookie when you sign in. If you accept analytics cookies in the banner, we also use Google Analytics, a service from Google LLC, to count visits and see which pages and contact options are useful. Google Analytics sets its own cookies (_ga and _ga_*). We don't use Google's advertising features or Google Signals, and we never send your name, email address or phone number to Google Analytics. Google Analytics data is kept for 14 months. Google handles this data under its own privacy policy (https://policies.google.com/privacy). You can change your choice at any time with the "Cookie settings" link at the bottom of every page.